11/24/2009 6346 views
I'm trying to deploy the Adobe Reader 9.2 and Flash Player to a WinXP SP3 PC over group policy (on a Win 2003 RS Server SP2).
The User on the XP PC does not have admin-rights.
When the user login, the installer for Adobe Reader and Flash runs and he can see the Adobe Icon on his desktop.
But the Icons in the Windows Explorer for pdf files are not correct, but he can double-click the pdf files and they open correctly.
In the software settings the programs are shown as installed. When he try to reinstall the software he get the message that he has no administrative privileges and has to logon with administrative privileges. In the group policy I activated the setting to run the windows installer with higher rights (in the computer and Userconfiguration). What else can I do to install the software correctly (without logging in with an administrator or give the user admin-rights)?
Thanks for your help!
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All Answers

It sounds like you're installing per-user. Change it to per-machine by adding the package to the computer configuration instead of the user configuration.

As usual in these situations, a verbose log file will tell you a lot. Handily, you can enable logging via a GP setting. Remember to disable it when you're done, though, as logging is performed for every Windows Installer "action", whether that's installation, uninstallation or simply advertising.

Lastly, there is a dedicated 'GroupPolicy' forum on AppDeploy, here. A moderator may move the thread so please don't re-post.
Answered 11/24/2009 by: VBScab
Red Belt

FYI: Another issue to watch for (I got bit by this one) is that if IE is open during the install, it may not update properly however, Adobe thinks it installed correctly (evidenced by being able to open the file by d-clicking on it). I added a script to close IE at the beginning of the install to avoid those people who have to jump on the internet as soon as they login to their computers.
Answered 11/24/2009 by: pmarshbu
Orange Belt

I agree with VBScab - go for per machine installs if at all possible. We used per user installs once for Java but I'd never do it again. However, if you really do want to go down the per user install, check the LaunchCondition table of the MSI. Some vendors add a launch condition to check if the user has admin rights, and if they don't, it will not let you proceed - even though the user wouldn't need admin rights in this case. Sun do this will all their versions of Java (that I've seen). I don't know why .... probably they say it's unsupported if you install without admin rights and this is their way of making sure you do. I don't know if Adobe are doing this, but it's the kind of caveat I would expect them to put on their software also.

If you're looking for something to edit the MSI's, Orca is free and quiet good (IMHO)

Good Luck
Answered 12/14/2009 by: y2k
Senior Yellow Belt