Systems Management Question

Dell Updates failing miserably - Can't find error log to fix the issue

10/04/2018 628 views
I am setting up Kace to scan for dell upgrades and apply them as necessary. 90% of them are coming back with 'error' but I cannot find an error log to look in to the issue. Anyone have any advice on this?
1 Comment   [ + ] Show comment


  • I could be wrong, but there is no error log for Dell Patches\Updates, only for Windows Patches.

    I know the agent tries to run a DELL tool called InvColPC_8.0.1.3.exe or something like that, you may want to look for what to determine if at least the agent tried to run your Driver\BIOS update.

    Also, if your BIOS is password protected, that may prevent dell updates from happening.

    I would suggest narrow it down, and try to locate that dell update that fails (BIOS, or an specific driver), and run it manually from the device's Desktop, see if that works

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ