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K1000: Dell Service Tag information

Hello,

I need to find out how to get the Service tag for each of my workstations put into Kace, is there a script i can run or do i have to manually go to each station get the tag number then put that information into Kace?

 

Thank you!


1 Comment   [ + ] Show comment
  • Thank you, i am still really new to Kace and i didn't even notice under the hardware section that the service tag is right there feel like an idiot! thanks guys! - Jonzie777 7 years ago

Answers (2)

Answer Summary:
Dell service tags should automatically be added to the Inventory when machines report their inventory information. It should appear in "Inventory>Hardware>Dell Service Info".
Posted by: chucksteel 7 years ago
Red Belt
2

Dell service tags should automatically be added to the Inventory when machines report their inventory information. It should appear in the Hardware section.


Comments:
  • Is there a way to get this as a custom asset field? I'm about to delete some old PC's from inventory but want to retain the service tag automatically. - Ultimation 7 years ago
    • The service tag should stay in the asset even after the corresponding computer is deleted from the inventory. - chucksteel 7 years ago
Posted by: easterdaymatt 7 years ago
7th Degree Black Belt
1

Also, the BIOS Serial Number field under Hardware is the same as a Service Tag info that you are looking for.


Comments:
  • All right, I see that under active inventory, but I'm looking for a way to move that over to the asset information for after I delete it out of inventory. We're cleaning up our old computers to free up KACE licenses for the new ones, but we want to keep info like the service tag permanently. - Ultimation 7 years ago
    • You can create a report with the Machine Name, Asset Tag, or any other inventory info and export as CSV. Then do a CSV import to your pre-created asset type with Machine Name as the Primary Key. - easterdaymatt 7 years ago

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