Hello everyone:

Our Dell K1000 system was recently installed.  The device is functioning just as it should and we are preparing to push out Windows updates through the KACE system.  Our first patch push on test machines included a large number of updates (last week Msoft released a large amount of updates), and required about 4 restarts before completing the update.  After looking at the installed updates, a lot of the updates were listed as "hotfix" and were seemingly unnecessary.  For instance, one update was in regards to switching the time and currency settings from English into another language, which generated an error message.  I did not experience this issue and did not need the hotfix, yet it was applied.  

My question is as follows:
-Are the hotfixes provided by the K1000 necessary?  
-If they are not, is there a way to easily filter out the hotfix updates?  I didn't notice the hotfix updates labeled as a hotfix, they are all listed by the KB number and a brief description that did not include "hotfix".  I'm looking to filter the hotfixes out if they are unnecessary as a way of saving our employees the time and hassle of installing extra updates and dealing with multiple restarts for one round of updates.  

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Is there a reason you made such granular Patch Labels?  The K1000 automatically detects which ones are needed and only deploys the Patches that are compatible with the machine AND that the machines actually need installed.  No filtering is necessary, unless you don't want certain patches to be deployed that are actually needed by a machine (JAVA).

Unfortunately, we can't control which patches require a reboot, though try to chain as many together as we can.  I wonder if you might be using a "Detect and Deploy", when you really want a "Deploy" type job, to minimize the additional passes.

We've covered Patching extensively in the KKE program.  Have you checked it out?  Link below.  r2

Ron Colson
KACE Koach

Answered 11/18/2014 by: ronco
Second Degree Brown Belt

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