Deleted computers updating tickets
Is there a way to turn off updating a ticket if a computer tied to the ticket is deleted from inventory.
I have noticed we have a few computers that have duplicated in our inventory. When deleting these computers it will reopen tickets associated with them. Is it possible to disable this, or does anyone else have this issue?
I have noticed we have a few computers that have duplicated in our inventory. When deleting these computers it will reopen tickets associated with them. Is it possible to disable this, or does anyone else have this issue?
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Posted by:
dchristian
12 years ago
Hey young020,
Maybe this article will help.
[link]http://www.kace.com/support/kb/index.php?action=artikel&cat=8&id=794&artlang=en[/link]
Maybe this article will help.
[link]http://www.kace.com/support/kb/index.php?action=artikel&cat=8&id=794&artlang=en[/link]
Posted by:
cblake
12 years ago
Here's a couple alternate methods (very similar):
http://itninja.com/question/faulttree-105296
http://itninja.com/question/faulttree-105296
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