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I would like to know if it is possible to have a report that obtains the date range through a form that an end user fills out.

In other words, my boss wishes to see the number of tickets closed last Monday through Friday so I have to create a report that would give him those specific dates -- is there a way to write a report that allows him to choose the dates he wishes to see the information from without my having to edit the report every time?

Thanks!
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I actually contacted support.... this is not possible...
Answered 07/07/2011 by: nslatter
Senior Yellow Belt

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Support is correct, this is not possible with the KBOX.

You can use 3rd party programs reporting tools to connect to the kbox, and create these dynamic forms.
Answered 07/08/2011 by: dchristian
Red Belt

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Really? What sort of third party app would that be? My boss would be willing to buy something if necessary.

Thanks!
Answered 07/11/2011 by: nslatter
Senior Yellow Belt

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