Custom Inventory rule not working
So I have been tasked to roll out IE11 via Kace.
I created an entry in Software with the custom inventory rules:
RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer, svcVersion, 11)
AND RegistryValueLessThan(HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer, svcVersion, 12)
Which worked last week but now it is not. All I have done since then was update our agents to 6.3.314
I have also tried:
FileVersionGreaterThan(C:\Program Files\Internet Explorer\iexplorer.exe, 11) AND
FileVersionLessThan(C:\Program Files\Internet Explorer\iexplorer.exe, 12)
And still get nothing.
Is anyone else having this issue?
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Answers (1)
Answer Summary:
The answer was to point it to the 64bit registry via HKLM64 and to make sure the only spaces were between the keys and the AND. IE: RegistryValueGreaterThan(HKEY_LOCAL_MACHINE64\SOFTWARE\Microsoft\Internet Explorer,svcVersion,11) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE64\SOFTWARE\Microsoft\Internet Explorer,svcVersion,12) Also there is no Return or Enter between the two keys.
The answer was to point it to the 64bit registry via HKLM64 and to make sure the only spaces were between the keys and the AND. IE: RegistryValueGreaterThan(HKEY_LOCAL_MACHINE64\SOFTWARE\Microsoft\Internet Explorer,svcVersion,11) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE64\SOFTWARE\Microsoft\Internet Explorer,svcVersion,12) Also there is no Return or Enter between the two keys.
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Posted by:
jegolf
8 years ago
Top Answer
I have the latest agent and this custom inventory rule for IE11 is still working for me:
RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer,svcVersion,11) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer,svcVersion,12)
I think you may be able to tweak yours this way to make it work:
In the case of IE11 there are entries for both 64 bit and 32 bit keys. I don't know why it worked before - but in you were pointing to the 32 bit key path but including Wow6432Node which doesn't exist there...
RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer,svcVersion,11) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer,svcVersion,12)
I think you may be able to tweak yours this way to make it work:
RegistryValueGreaterThan(HKEY_LOCAL_MACHINE64\SOFTWARE\Microsoft\Internet Explorer,svcVersion,11)
AND RegistryValueLessThan(HKEY_LOCAL_MACHINE64\SOFTWARE\Microsoft\Internet Explorer,svcVersion,12)
In the case of IE11 there are entries for both 64 bit and 32 bit keys. I don't know why it worked before - but in you were pointing to the 32 bit key path but including Wow6432Node which doesn't exist there...
Comments:
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I have put that into my custom inventory rule and had a few PCs force check in and it is still not working. - Thomas86 8 years ago
My Script which has Verify a registry key exists... is not working even if I put HKLM64 or HKLM after I upgraded to this Agent version.
I can set Value in HKLM64 but cannot ready or Verify...... - haseebiqbal 8 years ago