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01/21/2019 187 views
Hi I am trying to write an install script for kace but having some trouble figuring it out. I have written it to download the file on specfic computers but when I run it, it ends up failing. I have run it on other computers and it has work. Do you know what I need to change in order for it to work on these computers also?
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0

Not sure how KACE works, but presume it installs stuff as SYSTEM. Use/run psexec.exe -i -s cmd.exe to run a cmd as SYSTEM, so you can test the installer. If you lazy and dont like psexec.exe, you can use PowerRun as an alternative (GUI).

Depending on the installer, if you have logging then enable it, that will inform you of why it failed.

Answered 01/22/2019 by: rileyz
Red Belt

  • it gives me an status error code of 1638
    • https://www.google.com/amp/s/support.pdq.com/knowledge-base/1160/amp

      Another version already installed...

All Answers

0

If it's working on some machines and not others, it could be that the installation is restricted to certain operating systems.  You can check this in the Managed Installation Detail screen (look for a shaded box).  If needed, you can edit the list to add or remove some operating systems.


Hope this helps!

Answered 01/22/2019 by: kenwhite
Senior White Belt

  • thanks i set it to work on all operating systems though due to the fact that some have older versions then others
0

All we use to install it is "WindowsSensor.exe  CID=your CID here" in our install script, and run it as admin. Since KACE runs as SYSTEM it should be fine. If installing manually, just run as admin. Assuming I understood your question correctly. 

Answered 01/23/2019 by: nahrens
White Belt

  • It is running fine but when it check the directory to see if it is there it gives me an error code