Crowdstrike install

Hi I am trying to write an install script for kace but having some trouble figuring it out. I have written it to download the file on specfic computers but when I run it, it ends up failing. I have run it on other computers and it has work. Do you know what I need to change in order for it to work on these computers also?

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Answers (3)

Answer Summary:
Posted by: rileyz 2 years ago
Red Belt

Top Answer

Not sure how KACE works, but presume it installs stuff as SYSTEM. Use/run psexec.exe -i -s cmd.exe to run a cmd as SYSTEM, so you can test the installer. If you lazy and dont like psexec.exe, you can use PowerRun as an alternative (GUI).

Depending on the installer, if you have logging then enable it, that will inform you of why it failed.

  • it gives me an status error code of 1638 - christanc 2 years ago
    • https://www.google.com/amp/s/support.pdq.com/knowledge-base/1160/amp

      Another version already installed... - rileyz 2 years ago
      • thank you for your help - christanc 2 years ago
Posted by: kenwhite 2 years ago
Senior White Belt

If it's working on some machines and not others, it could be that the installation is restricted to certain operating systems.  You can check this in the Managed Installation Detail screen (look for a shaded box).  If needed, you can edit the list to add or remove some operating systems.

Hope this helps!

  • thanks i set it to work on all operating systems though due to the fact that some have older versions then others - christanc 2 years ago
Posted by: nahrens 2 years ago
White Belt

All we use to install it is "WindowsSensor.exe  CID=your CID here" in our install script, and run it as admin. Since KACE runs as SYSTEM it should be fine. If installing manually, just run as admin. Assuming I understood your question correctly. 

  • It is running fine but when it check the directory to see if it is there it gives me an error code - christanc 2 years ago

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