Creating a submenu for queues in Kace Service Center
I have TOO MANY queues in my service center drop down ("New", and "New Ticket From Queue"') and I wanted to know if I can compartmentalize (group) them into one tab that leads to a sub menu.For example, I have a client that has 16 sites. ALL of those sites are listed in the queue new ticket drop down menu.'l;
I don't want to hide any queues because they are live, but at the same time I would like to tidy it up a bit. Any comment, tips or suggestions? Is this even possible to do?
Thoughts please.
With Earnest,
A Desperate Tech
I don't want to hide any queues because they are live, but at the same time I would like to tidy it up a bit. Any comment, tips or suggestions? Is this even possible to do?
Thoughts please.
With Earnest,
A Desperate Tech
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Answers (1)
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Posted by:
chucksteel
8 years ago
There isn't any functionality in the appliance to do this. Professional Services might be able to make this change (for a fee). You can also try submitting your suggestion to the User Voice forum.
