Create Ticket Rule to open a process daily
I have three processes that need to open at three different times of the day. How can I create ticket rules so this auto happens daily at a particular time?
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Posted by:
GillySpy
12 years ago
Use this technique: http://www.kace.com/support/kb/index.php?action=artikel&cat=8&id=719&artlang=en
Comments:
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This isn't really what I want to do. I don't need an email sent to anyone. I don't want a new ticket opened what I want is for the process I have created to open. I have a parent ticket with 15 child tickets that I want to open every day at 7:00 a.m. This article does not do what I want. Any other suggestions? - scarpent 11 years ago
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