KACE Product Support Question

could not find kernel image : linux

02/14/2011 7419 views
Hi, i am getting that error message above when i try to PXE boot. I figured the problem resides on the k2000 server but not too sure exactly where.

why am i getting that message?

Thanks in advacnce!
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All Answers

What kind of DHCP server do you have?

Assuming a Microsoft DHCP server:
What did you enter for option 66? (should be hostname or IP address of the K2000)
What did you enter for option 67? (should be K2000.0)

This is also mentioned in the Admin guide which can be accessed from the Green Help Icon in the upper right of the K2000 web console interface.
Or in the Guided Tour from the Home Page at the Quick Setup section.
Answered 02/14/2011 by: tstaub
Second Degree Blue Belt

I have a similar problem. I've been trying to create and deploy a scripted install with KBOX 2000 Trial 3.2.29051. The Kbox works well for taking and deploying images, but for some reason scripted installs always fail with "could not find kernel image: linux". The quickstart guide had me set up the DHCP settings like so:

option 66 (ip of the VM)
option 67 kbox2000.0

Another symptom is that when booting to the KBE I can't select a scripted install "No suitable scripted installations found"

Any ideas what I'm missing?
Answered 03/07/2011 by: jcurran
Senior Purple Belt

Hello Jcurran,
If you see message ""No suitable scripted installations found" , this means there are no scripted installs. Did you make sure you booted into the right KBE? Was your Scripted install a x86 one and you booted into x64 KBE?
Trying to isolate the issues you are having..

If it helps, let me know.
Answered 02/03/2012 by: vineeta
Yellow Belt

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