KACE Product Support Question
Computer with agent not showing up in Inventory
04/17/2015 9801 views
I have a computer that I have provisioned with KACE agent and KACE agent shows in computer's program list. When I go to Devices Inventory the unit doesn't show up, where might I look to resolve this as I can't send deployments.
Community Chosen Answer
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When our organization has issues with machines checking in we run the command: "amptools uninstall all-KUID"(includes deleting the KUID in registry) which uninstalls the agent completely before reinstalling the agent. You can simply run "amptools uninstall all" and that will leave the machine with the same KUID when you reinstall the agent.
Answered 12/20/2016 by: gkiedrowski