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KACE Product Support Question


Comparative reporting

12/12/2012 752 views

Hello everybody I have a big challenge, need to get a desktop model and check on me through this environment machines that are not in the same template as the default software, updates, etc..

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If I understand your question, you basically need to report on all machines that don't meet a standard configuration (i.e. installed software titles and patches) - does that sound right?

The first thing I would suggest is building smart labels that test for these instances.  From there, you should be able to use the report wizard to get what you need by leveraging those labels (or if you need more, just post what you end up with and we'll help).

If you need help getting started with Smart labels, I wrote an article that covers a few things that should be helpful:

http://www.itninja.com/blog/view/k1000-labels-effective-organization-process-flow-using-manual-smart-ldap-labels-and-label-groups

Hope that helps!

John

Answered 12/18/2012 by: jverbosk
Red Belt

 
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