KACE Product Support Question
cloud service communications
We currently have an on-premise K1000 and love it. What are the advantages of moving to a cloud-based service? How do agents communicate with the cloud appliance when out of the network...if they can.
Community Chosen Answer
well depending on your needs it may be a good idea to go to a cloud provider.
Pro: you have "full control" over the tenant and have console access (no backend access)
Con: you need to make sure that it is configured correctly by yourself and that it is avaible
No matter if you have a self hosted, a Kace as a Service or a cloud image you can make it always public facing.
See this article: https://support.quest.com/kb/118540/