Clients get a Boot failed error on a reboot after I upgraded my K2000 server from 6.0.425 to 7.0.358

All my end users cannot reboot normally right now.  They have to go into the boot menu and choose the local hard drive.  I have the network as the first boot device and have had it set this way for years so that I can use my K2000 in deploying images.

I upgraded my KACE 2000 yesterday and now no one can reboot normally.  This is what they get:

Gateway IP:  correct gateway is shown

PXELINUX 3.84 2009-12-18 Copyright (C)......
!PXE entry point found (we hope) at 8B63:0106 via plan A
UNDI code segment at 8B63 len 6030
UNDI data segment at 8536 len 62D0
Getting cached packet 01 02 03
My IP address seems to be C0A80A66 <correct locat IP is shown>
ip=<local IP ADDRESS>:<KACE 2000 IP ADDRESS>:<DG IP ADDRESS>:<subnet mask>
TFTP prefix:
"Trying to load:  pxelinux.cfg/44454c4c-4a00-1046-8048-b5c04f563432..."
"Trying to load:  pxelinux.cfg/01-98-90-96-dd-66-c4"
"Trying to load: pxelinux.cfg/C0A80A66"
"Trying to load: pxelinux.cfg/C0A80A6"
"Trying to load: pxelinux.cfg/C0A80A"
"Trying to load: pxelinux.cfg/C0A80"
"Trying to load: pxelinux.cfg/C0A8"
"Trying to load: pxelinux.cfg/C0A"
"Trying to load: pxelinux.cfg/C0"
"Trying to load: pxelinux.cfg/C"
Unable to locate configuration file

Boot failed:  press a key to retry, or wait for reset....

Any help would be greatly appreciated.

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Answers (2)

Posted by: Nico_K 2 months ago
Red Belt

open a SR with support.

Posted by: gjackson 2 months ago
Orange Belt

OK thank you for that.  The fix, apparently, was I needed to change the bootfile.name setting in my DHCP scope to undionly.kpxe.  Once I did this, then the probably went away.

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