KACE Product Support Question
Client Responded Back Status
02/19/2016 583 views
Since going to 6.4 the client responded back doesn't seem to work correctly. The technician puts in a comment with what they are waiting on, changes the status to waiting on client to respond and as soon as they hit apply changes or save the status flips to client responded back.
Has anyone else seen this problem and if so how did you get it resolved?