Best Practices Question
Client Agent Upgrades
05/10/2016 1304 views
Upgraded K1000 appliance to Version: 6.4.120756, client agents are still at 6.4.180, how do you use the appliance to upgrade the client to the latest which is 6.4.522. Do I need to redo my GPO and updated the software with the 6.4.522 client or can it be done through the K1000?
Answer Chosen by the Author
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In addition to SMal's answer, if the agents were originally installed by GPO, you will want to disable or delete the previous GPO. Keep at least the file location the original GPO used intact. GPO installs will look in the previous location when upgrading.
Then, for the new install GPO, use this tool: https://support.software.dell.com/kb/133776
Answered 05/10/2016 by: jknox