Hi Experts

My Problem with the windows installer (am using 3.1 version), it is stopping when I install Citrix Ica client application

I have done troubleshooting with countless hours. However, I did not find any solution.
Windows installer getting started when reboot only.

Finally, I would like to restart the machine with prompting to the dialog box saying that: To complete the installation, you should have to restart the machine (there is no option to restart later), Please save the data and restart.

I have scenarios:

1: Giving the UILevel=2 along with REBOOT = Force. (When I did same; it is not working)
2 : so I thought Calling the shutdown.exe. But iam using winNT(am not able to find Shutdown.exe in c:\winnt\system32\) as well as we have deployment workstations include win2000/xp/NT. I am not able to find Shutdown.exe in win2000 where as it is available in XP. So I need dual .exe (win2000/NT/XP) that will restart the machine with my requirement.( Because why opting this means with custom dialog : in end user scenarios they might have chance to lose their data if we restart automatically ; so i would like to give a prompt with only option to restart before going to reboot .. they will have chance to save their data.)


3. can replicate the same behaviour with rundll32.exe.

Experts Please give me a helping hand.

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Hi All Experts,

Please push me further with your valuable suggestions.

What I need is: Is there any common files, which will Restart XP/NT machines.
We have deployment workstations include XP/NT/2000.

Answered 03/25/2008 by: sourav
Orange Senior Belt

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I have a *hefty* wager laid which says you still haven't monitored the installation to find out what process is stopping the Installer service. I'll bet you haven't logged the installation, either. If you had done either (which you have been advised to do ad-nauseum) you would by now know which Custom Action is responsible.
Answered 03/25/2008 by: VBScab
Red Belt

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