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Systems Management Question


Citrix full plugin v12.1.0.30

12/27/2012 8057 views

Does anyone know the software requirements for the Citrix Online Plugin Full version for 12.1.0.30? 

We've been using v11 for a while and we're starting to have issues.  We were told to upgrade to 12.1.0.30 but when we installed it, users had issues getting to their VM. I'm assuming I'm missing a Windows patch somewhere but don't know which one.

 

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1

in summary:

CitrixOnlinePluginWeb.exe /extract c:\Temp

install the .msi's in order:

a. ICAWebWrapper.msi
b. SSONWrapper.msi
c. GenericUSB.msi
d. DesktopViewer.msi
e. CitrixHDXMediaStreamForFlash-ClientInstall.msi
f. PNAWrapper.msi

* if some MSI's are missing, dont stress.

Answered 07/08/2013 by: KleanApps
Senior Yellow Belt

  • and uninstall in this order:

    1. PNAWrapper.msi
    2. CitrixHDXMediaStreamForFlash-ClientInstall.msi
    3. DesktopViewer.msi
    4. GenericUSB.msi
    5. SSONWrapper.msi
    6. ICAWebWrapper.msi
 
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