Hi all,

Has anyone managed to package this application before?
It is only a vendor msi however we are accessing it using a http://m...... website.
When a user connects this way it installs 2 Active X Controls, 1 for Java 5 Update 11 and also the main Active X Control for AnyConnect VPN Client.
However, users will be running under locked down account and will not have access to be able to install Active X Controls.
I performed a setup capture of the Active X Control install under an admin account. Whatever was captured i put into an EXE which I then run on another machine after installing the main msi. This was my way of emulating installing the Active X Controls. I then can log in to VPN through the URL as admin and all works fine. However, when I first run the URL logged in as a locked down user and attempt to login to the URL the VPN Client fails to connect. To make matters even more confusing if I then log in as an admin that now fails too.
I have checked the "setupapi.log file" and it seems to add a section to this file when running the VPN Client as an admin - "C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe".

Anyone ever package this and come across the same issues I'm faced with?
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Just tossing this out there... Can't you just snag the .MSI from www.cisco.com and use that to do your install instead of making your own .EXE file?
Answered 11/17/2010 by: Lucid
Purple Belt

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Hi Lucid,

Thanks for your reply. I have installed the msi provided by Cisco. However, this only installs the client which can be run via the shortcut in the Start Menu. Users in this organisation access it through a URL http://m.....co.uk which then redirects the user to a webpage where they enter their login details. It's through this website that the Active X controls are installed.
If the user was to use the Client alone then there is no need for the Active X controls.
I think I've discovered that my problem doesn't lie with the Active X Controls.

I've discovered since my last post that I can't even get the Client to run under a locked down user account correctly. If i install the Client and then run it under an admin account the VPN connection is established. If I then log in as a standard user on the same machine and run the VPN Client it works no problem. However, if I install the client under the admin account and then log off without running the client. Under the locked down user account I then try to run the client and it fails saying it can't establish a VPN connection. I then log in as an admin and try to run the client. It fails for an admin user too.

What the hell could be causing this? Why doesn't the admin user now work? I need to test this on a laptop that isn't connected to out domain and see if I'm getting similar results.
Answered 11/18/2010 by: mark_holland21
Fourth Degree Green Belt

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At a guess, I'd say that it's trying to write a key or value to HKLM which, in most environmets I've worked in, is locked down.

As ever, ProcMon will show you exactly what's going on.
Answered 11/18/2010 by: VBScab
Red Belt

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the whole information is just wonderful. I really appreciate this effort of yours dear. its been great reading all this information of u. i do not think i was ready for you to put words in quotation marks. i'll think about what you really want when you put your search in quotes and try to return something that makes sense. great article giving all the technical detail about this product. i was wandering around to get some insight about it from a long time. thnx to resolve my issue
Answered 01/10/2011 by: shanewipe
Yellow Belt

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