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03/30/2017 981 views
Has anybody had any success in managing Chromebooks on the K1000?? Looking at all the marketing spiel you would think that this is quite function rich, however, having gone through the process of setting a Chromebook to be inventoried by my K1000, I am majorly disappointed.

I am hoping that I have missed the point, or missed the magic ingredient that makes this actually useful?

I setup my Chromebook with agentless discovery, but the only data that appears to be imported is the data that I manually have to change within the Google management console. 

For example, if I want to assign my Chromebook to a user, I have to edit the assigned user field in the Google Management console. Logging into my Chromebook as any number of different users does not appear to be logged or recorded in anyway.

The KACE inventory does not even record an IP address, so labels and groupings that may be of some use are just.....not?!

So, all you Ninja's out there, what am I missing, please let me know
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Comments

  • Which server version are you running?
  • You've probably already seen these, but for reference:
    https://support.quest.com/kace-systems-management-appliance/kb/152971
    https://support.quest.com/kace-systems-management-appliance/kb/152977
  • 7.0 any thoughts??
  • I've actually never managed Chromebooks so I'm not sure

All Answers

3
Ok, so not sure I should be answering my own question, but for information my findings were correct. KACE hooks into the Google admin API and does not actually carry out a physical discovey as we understand "agentless" from a switch, router, printer perspective. What this means is that the only information available in KACE is that which is manually managed within the Google console.

Having all your devices on a single pane will always be an advantage, however from a Chromebook perspective, that will be about as far as you can go for now.
Answered 04/04/2017 by: Hobbsy
Red Belt

  • Agreed, pretty useless. I only have 20 chromebox devices, but have actually for now taken them out of inventory. I'll subscribe to your thread in case you ever find anything useful to do with the info.