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KACE Product Support Question


Captured image from VM doesn't work.

02/18/2015 2808 views
We are currently use scripted installation however we decided to use system image from k2000.

I did

1. create windows 7 (x64)VM on VMWare workstation.
2. install all application and windows updates.
3. sysprep. (sysprep /oobe/generalize /shutdown)
3. reboot VM
4. Boot from KBE
5. capture image from KBE
6. Once image has been uploaded to k2000
7. boot laptop(not VM) from KBE
8. install captured image from KBE
9. reboot.

When I reboot the laptop I've got following screen.

DJF0Zb.jpeg

Do you have any idea?

Is there any best practice I can follow step by step, because I'm not good at this.

Thanks
Answer Summary:
4 Comments   [ + ] Show comments

Comments

  • Are you running any pre-installation tasks on the image your deploying after capture? When capturing the image do you select all the partitions? Also, are you capturing as WIM format (that's the only one I have experience with).
  • Hi ddevore As this is test stage, I do not run any pre or post installation task on this installation. When I capture this image I select c: partition which is only partition I have. I tested on WIN and K-image but no luck on both
    Thanks
    • Then you're probably not installing any drivers. This will not work.
      • Hi nheyne, Can you please let me know what to do?
    • You need to attach a post-install task to install drivers.
  • I found out. It's working now. Thanks
  • I ticked use driver feed on system images.
    • You seem to be unaware that you can edit posts once you've submitted them :-)

All Answers

1
99 times out of 100, 7B STOPs are caused by incorrect or missing hard drive controller drivers and/or BIOS set up. Google for 'BSOD 7B' for inspiration but I'll bet your image doesn't include specific drivers for the laptop.
Answered 02/20/2015 by: VBScab
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