KACE Product Support Question

Captured image from VM doesn't work.

02/18/2015 2808 views
We are currently use scripted installation however we decided to use system image from k2000.

I did

1. create windows 7 (x64)VM on VMWare workstation.
2. install all application and windows updates.
3. sysprep. (sysprep /oobe/generalize /shutdown)
3. reboot VM
4. Boot from KBE
5. capture image from KBE
6. Once image has been uploaded to k2000
7. boot laptop(not VM) from KBE
8. install captured image from KBE
9. reboot.

When I reboot the laptop I've got following screen.


Do you have any idea?

Is there any best practice I can follow step by step, because I'm not good at this.

Answer Summary:
4 Comments   [ + ] Show comments


  • Are you running any pre-installation tasks on the image your deploying after capture? When capturing the image do you select all the partitions? Also, are you capturing as WIM format (that's the only one I have experience with).
  • Hi ddevore As this is test stage, I do not run any pre or post installation task on this installation. When I capture this image I select c: partition which is only partition I have. I tested on WIN and K-image but no luck on both
    • Then you're probably not installing any drivers. This will not work.
      • Hi nheyne, Can you please let me know what to do?
    • You need to attach a post-install task to install drivers.
  • I found out. It's working now. Thanks
  • I ticked use driver feed on system images.
    • You seem to be unaware that you can edit posts once you've submitted them :-)

All Answers

99 times out of 100, 7B STOPs are caused by incorrect or missing hard drive controller drivers and/or BIOS set up. Google for 'BSOD 7B' for inspiration but I'll bet your image doesn't include specific drivers for the laptop.
Answered 02/20/2015 by: VBScab
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ