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KACE Product Support Question


Capture Image Fails: 1.Items transferred: 0 (0 B) 2.Copy completed successfully.

09/24/2013 1412 views

Here is my log. Why would nothing be copied when there are 24 GB ready to copy?

...

2013-09-24 16:27:12-0800 [info] Klonewin - Start

2013-09-24 16:27:13-0800 [info] ...Capture: True

2013-09-24 16:27:13-0800 [info] ...Deploy: False

2013-09-24 16:27:13-0800 [info] ...ImageName: 90

2013-09-24 16:27:13-0800 [info] ...ImageType: k-image

2013-09-24 16:27:13-0800 [info] ...LocalDir: C:\

2013-09-24 16:27:13-0800 [info] ...TempDir: 

2013-09-24 16:27:13-0800 [info] K-image Client 3.5.73907 starting.

2013-09-24 16:28:31-0800 [info] Ready to copy 142650 items (24.49 GB).

2013-09-24 16:52:50-0800 [info] Items processed: 142650 (24.49 GB)

2013-09-24 16:52:50-0800 [info] Items transferred: 0 (0 B)

2013-09-24 16:52:50-0800 [info] Copy completed successfully.

2013-09-24 16:52:50-0800 [info] Klonewin - Done, exit code: 0

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Unfortunately I've found that the log doesn't give much helpful info.  I have had this problem when I tried to capture an image without enough disk space free to hold the .wim file.  For instance, if your image is really ~25GB, you need to have at least that much free on the hard drive of the machine you're capturing for the .wim conversion.

Answered 09/25/2013 by: nheyne
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