Captivate 5 uninstallation

in work place all computer were install with captivate 5. try to write script through altiris to uninstall it but failed. try below two ways:

1. "C:\Program Files\Common Files\Adobe\OOBE\PDApp\DWA\Setup.exe" --mode=silent --deploymentFile=<your working share path>\remove.xml
in this way, I do not have remove.xml at all. so definitely failed.


2.C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe --appletID="DWA_UI" --appletVersion="1.0" --mode="Uninstall" --mediaSignature="{8E355243-1A34-4EE8-A743-C166E68CF5C0}"

this way, through altiris it failed with long error code. if I mainly typed in client computer, it poped up a windows for uninstallation confirmation.  i am not sure whether it is the reason in which it failed in altiris.


can someone help, please?

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Answers (1)

Posted by: oreillyr 10 years ago
Fifth Degree Brown Belt

Have you checked the registry for an uninstall string.  It should be located under the applications GUID here ->HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{GUID}.  If you see a SystemComponent=1 value you may have to search further down the key for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Captivate or something app specific.

  • I did check uninstall string and first way I mentioned above is what I found in registry. but it failed. - winterwy 10 years ago
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