Captaris Rightfax 9.4

Hi -
I was given an .exe install for which I tried to create a .msi with setup capture. While doing more research I realized this this .exe calls upon the .msi for the installation. How do you generally attack such an issue? I have requested a .msi install if it is available but I haven't had any luck yet.

0 Comments   [ + ] Show comments

Answers (6)

Posted by: thugz888 12 years ago
Senior Yellow Belt
Hi BerkApp

The wisest thing to do is to use the MSI which is being called by the exe. Try using the command “main.exe /?” to see if there is any command on extracting the MSI.[:)]
Posted by: anonymous_9363 12 years ago
Red Belt
How do you generally attack such an issue?- Clear out your %TEMP% folder
- Run the EXE
- Halt at the first screen, normally a 'Welcome' dialog
- Search %TEMP% for a randomly-named MSI. Some vendors have taken to using a folder in %AppData% so if there's nothing in %TEMP%, be sure to look there.
- Copy this MSI somewhere, renaming it to something sensible on the way

Lastly, AppDeploy is always a good source of information, particularly the 'Package KB'.
Posted by: lady.d 12 years ago
Senior Yellow Belt
Hey Berk. RightFax 9.4 ( + SR) dont link playing in team sports. I couldnt find a clean way of using the msi. In the end needed the setup.exe and apply the changes after the install.
Posted by: aogilmor 12 years ago
9th Degree Black Belt
this has been covered before, in this forum.
don't try to reinvent the wheel extracting the MSI; it's not supported. And during my packaging of this app a few years ago the documented procedure Captaris provided worked a treat. It probably hasnt' changed since then.
What is it about packagers they think they have to do everything themselves? Ask the vendor for support; if they don't have a supported way, then maybe you're stuck with a home grown solution.
Posted by: njseq 12 years ago
Yellow Belt

I'm also having a lot of trouble with RightFax 9.4 FP1 SR1 install or any RightFax 9.4 package because since 9.4 we cannot use the MSI anymore, we have to use the SETUP.EXE with very few command line available.

My most important missing feature is the LOG file, with this version we have the log file created in the C:\%username%\Appdata\Temp folder.

We need to place the log into another folder and not in the userprofile folder. We use a system account not a user account.

We cannot user PSEXEC because of the installation task.

I know that SETUP.EXE calls the RightFax Client Suite.MSI but how can I call the MSI switches inside the SETUP.EXE command line?

So, does anyone have any option?


Kind regards,

Posted by: anonymous_9363 12 years ago
Red Belt
DO try to stick to hijacking one thread at a time, please...
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ