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Cannot remove HKLM installer reg key in .MSI

Using AdminStudio 6 Standard, i packaged a plug-in called MathXL Player for wide distrubution over the network at my school (Sam Houston State). Sadly, it was a huge rush and we sent out a package that countained A LOT of extra reg keys and while the package works, I have had to repackage it to send it out again to fix a very annoying problem.

Do fix that problem, the new .msi will need to get rid of [HKLM\SOFTWARE\Classes\Installer\Products\FEEDF9D66262CBE44A1BC43789A1B425] and then run the installer. I have manually deleted the key, and run the .msi. I have confirm that this is the right course of action. Then, inside the msi, I tried to set up the "RemoveRegistry_Component" to look on the destination computer and uninstall [FEEDF9D66262CBE44A1BC43789A1B425].

Obviously, it doesnt do it. Can anyone point me in the right direction?

Thanks

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Answers (6)

Posted by: AngelD 14 years ago
Red Belt
0
Was the "HKLM\SOFTWARE\Classes\Installer\Products\FEEDF9D66262CBE44A1BC43789A1B425" registry included in the package in the Registry table or is that the GUID (converted) of the package you've created?
Posted by: onetb 14 years ago
Yellow Belt
0
I'm sorry but I am really not certain of what u mean. In the "RemoveRegistry_Component" I generated a GUID, but other than that I am not exactly certain of what you mean by your question.
Posted by: AngelD 14 years ago
Red Belt
0
Is the PackageCode for your package "{6D9FDEEF-2626-4EBC-B1A4-4C73981A4B52}" or did you by misstake add the "HKLM\SOFTWARE\Classes\Installer\Products\FEEDF9D66262CBE44A1BC43789A1B425" registry in your package?
Posted by: onetb 14 years ago
Yellow Belt
0
Under the ProductIcon included in the reg folder {FEEDF9D66262CBE44A1BC43789A1B425} that I am trying to delete off of all destination machines, I see the following...
C:\WINNT\Installer\{6D9FDEEF-2626-4EBC-A4B1-4C73981A4B52}\ARPPRODUCTICON.exe

Is that what you're looking for?
Posted by: AngelD 14 years ago
Red Belt
0
I'm not using AdminStudio so can't tell you where to look but it should be a registry entry instead of a file.

Could someone using AdminStudio help out here and try to explain fromout my previous post?
Posted by: onetb 14 years ago
Yellow Belt
0
I really appreciate your trying tho. I ended up writing the fix into a .bat file (which my boss told me for two weeks I was not allowed to do) and it worked.

However, should anyone know what I should be doing in AdminStudio, please let me know. I still would like to put the really fix into the msi itself so that the issue will be more easily dealt with in the future.
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