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KACE Product Support Question


Cannot Provision a PC

10/24/2017 780 views
I am getting the below issue when trying to add 1 PC to Kace. Can i get some direction on how to solve this?
I have check the firewall and that does not seem to be the issue. This is a new PC and this is the first time i will be putting
KACE on this Machine.

 [10/23/17 03:02:47 PM] Begin provisioning...

  [10/23/17 03:02:47 PM] Executing Windows platform provisioning. 


  STEP 1: CONNECT TCP/SSH - SUCCESSFUL


  [10/23/17 03:02:47 PM] Executing remote communications:


      Initializing RPC

      Connecting to ADMIN$


  STEP 2: AUTHENTICATION - FAILED


      ERROR: Failed to open connection - NT_STATUS_LOGON_FAILURE


  STEP 3: PUSH SCRIPT\PROVISIONING - FAILED


  [10/23/17 03:02:47 PM] End of remote communications. 

  [10/23/17 03:02:47 PM] End provisioning run.
1 Comment   [ + ] Show comment

Comments

  • Check: http://www.itninja.com/question/kace-agent-help-network-nt-status-logon-failure

    I would say credentials are not valid, or there's a typo.

    Check UAC
    • I actually got it to work but i had to install it manually. Seems to be a problem with Win10 Computers because it worked fine on the Win 7 computer i tested it on.
      • It is true that Win10 is more restrictive and tricky to provision, but it is possible

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