/build/static/layout/Breadcrumb_cap_w.png

Can you override an approver in K1000?

Someone set up a ticket to require an approval, and that user keeps replying to the ticket stating that the request isn't needed anymore, but I cannot close the ticket because it's requiring an approval to close. I'm wondering if there is a setting to override this?


0 Comments   [ + ] Show comments

Answers (1)

Posted by: chucksteel 1 year ago
Red Belt
0

You could temporarily enable ticket deletion and delete the ticket.

Or you could make yourself an approver and approve/deny the ticket and then close it.


Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ