Can you add multiple assets to one Service Desk ticket?

Is it possible to add multiple assets to a single Service Desk ticket? 

0 Comments   [ + ] Show comments

Answers (1)

Posted by: Hobbsy 6 years ago
Red Belt
In short No, not if you want to use the existing Asset link.

You could add in a multiple select custom field drop down that uses a query to show multiple assets, but that would not provide the default link then between the ticket and the Asset

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ