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KACE Product Support Question


Can you add multiple assets to one Service Desk ticket?

02/11/2016 963 views
Is it possible to add multiple assets to a single Service Desk ticket? 
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In short No, not if you want to use the existing Asset link.

You could add in a multiple select custom field drop down that uses a query to show multiple assets, but that would not provide the default link then between the ticket and the Asset
Answered 02/12/2016 by: Hobbsy
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