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Can we customize the customer update emails? We would like to re-arrange the order of support tech comments to be above the update statuses. Can the font be change also? I am getting a lot of complaints about the font size being too small on emails.

Answer Summary:
From jknox: The email from the K1000 is plain text, so there isn't a way to modify the font size. HTML emails have been suggested as a enhancement here: http://kace.uservoice.com/forums/82699-k1000/suggestions/2739340-outbound-html-emails-from-sd
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  • I just found the area to customize emails under configurations, but can we change fonts?
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The email from the K1000 is plain text, so there isn't a way to modify the font size.  HTML emails have been suggested as a enhancement here:  http://kace.uservoice.com/forums/82699-k1000/suggestions/2739340-outbound-html-emails-from-sd

Answered 06/05/2013 by: jknox
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  • We are moving from SpiceWorks and our users are use to a HTML rich environment. I just place my vote for it to be added. Thanks!
  • Hi Jalvey74,

    You have to go to that link jknox provided and place your vote after you log in.
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