KACE Product Support Question
Can the "from" line be changed to include the person who modifies the ticket
12/21/2017 598 views
In our previous service desk application, the "From" line from the emails that were generated included the person's name.
It looked something like this: John Smith via IT helpdesk (firstname.lastname@example.org).
Is this something that can be customized in the KACE service desk email?