Can KACE agents update remotely
I have a few hundred users that almost never check in to the office. We have a label setup for them called "Remote Computers" which basically tests to see if they are on any of our x.x.x.x subnets. We have KACE opened up to the Internet and can see them checked in. We have the options set to automatically update agents for their label however none of them appear to be updating even after forcing the inventory several times.
I know we have ports 22, 80, 443, 52230 open for KACE (8080 and 8443 as well incase we were thinking of changing the ports) . Do we need anything else to get these clients to update when off the network?