KACE Product Support Question

Can I restore a 6.3 appliance backup to a 6.4 one?

05/13/2016 806 views
Hi guys, I was wondering if I could restore a 6.3 appliance backup to a 6.4 one or if I need to restore it to a 6.3 appliance and then update.
I did try doing that but if it can be done I have no idea how  to do it.

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All Answers

no you would restore it as 6.3 and then have to upgrade it again
Answered 05/13/2016 by: SMal.tmcc
Red Belt

contact support to get a 6.3 iso to make a bootable disk with
Answered 05/13/2016 by: SMal.tmcc
Red Belt


Unless someone says otherwise, I am 95% certain you can only backup from an exact version match. 
Answered 05/13/2016 by: MAXintosh
Senior Purple Belt

you are only able to restore the backup to the very same version.
Additionally between 6.3 and 6.4 the database has been changed, so it is much harder to do this.
If you know and understand databases you are able to extract data from one and put it into another, but that is not a trivial project.
Answered 05/15/2016 by: Nico_K
Red Belt

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