Systems Management Question
Can I display our K1 Helpdesk Queues on an independant monitor.
01/25/2015 1402 views
I have been asked by our IT Director if there is a way to display our helpdesk Queues on a monitor or tv so all of our techs in the room can see a real time status of our queues as we see them when logging in to our adminui screen at our desks. Not sure of the benefit of this as of the moment, but non the less, I am looking for help. Our current environment is a K1000 System Management Appliance running 6.2.109330. We have 4 techs and all work out of the All Queues view with a primary Service Desk Queue. I had toured a Data Center recently with this setup, but don't think they were using Kace. Any help would be greatly appreciated.