KACE Product Support Question

Bitlocker password inventory task

03/12/2013 3498 views

Since upgrading to the latest version of the K1000 on Windows 7 Ent x64 edition Shell commands in custom software inventory no longer work. See below for the one which I use in order to detect and then display the Bitlocker status of the local c: drive. Has anyone encountered a similar issue?

ShellCommandTextReturn(%windir%\sysnative\manage-bde.exe -status c:)

ShellCommandTextReturn(%windir%\sysnative\manage-bde.exe -protectors -get c: -type recoverypassword)


I have also tried the following without much success

ShellCommandTextReturn(c:\windows\sysprep\manage-bde.exe -status c:)

ShellCommandTextReturn(c:\windows\sysprep\manage-bde.exe -protectors -get c: -type recoverypassword)

3 Comments   [ + ] Show comments


  • If you thind the answer please tell me, i try the same ^^
  • This custom inventory rules works fine with x64 bits machines :

    ShellCommandTextReturn(%windir%\sysnative\manage-bde.exe -protectors -get c:)

    What it return :

    Chiffrement de lecteur BitLocker : Outil de configuration version 6.1.7601
    Copyright (C) Microsoft Corporation. Tous droits réservés.

    Volume C: []
    Tous les protecteurs de clés

    TPM :

    Mot de passe numérique :
    Mot de passe :

    Then you need to create a computer report with the custom inventory field, and it's ok !

    ps : I don't find how to parse the value, i just got all the text..
    ps2 : In my configuration, all the passwords are saved in AD, don't know if it have any influence.
    ps3 : You can as well create one custom inventory rules for each hard drive letter, and create a report to see all bitlocker keys for all hard drive for one machine !
    ps4 : Sorry for my bad english !
  • Thanks for this post. It helped after our upgrade with the BitLocker Custom inventory report for Win 7 x64 machine but it doesn't work on x86 machines. Anyone have that issue? The command for the old server version that no longer works after the upgrade was: ShellCommandTextReturn(C:\Windows\System32\manage-bde.exe -status). I tried creating a new one with the command: ShellCommandTextReturn(cmd.exe C:\Windows\System32\manage-bde.exe -status)
    but it doesn't seem to work..Any help would be great

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ