Systems Management Question

BIOS update help

01/10/2018 1241 views

I have 300+ (Desktops and laptops) different models, how can i update machines with K1000 dell updates, what are the steps to follow.
2 Comments   [ + ] Show comments


  • Just to comment...

    If you have bitlocker you won't be able to do so, you need to disable bitlocker first.

    Second, if a BIOS update fails, maybe it has path for upgrade like A7 before A9.

    Last, I believe BIOS updates will force reboots by default, watch out if you are deploying during business hours.
  • Like Channeler said, watch out for Bitlocker. If you fail to disable it, it will require the Bitlocker password to boot after the update. You can use the Dell Updates under Security to deploy updates just like patches. However, if your BIOS is password protected, this will not work. It will fail due to not being able to pass the password through. We use Scripting to deploy BIOS updates for Dell PCs with BIOS Passwords. You can download the BIOS EXE file and attach it as a dependency to a script then launch a program under the $(KACE_DEPENDENCY+DIR) calling the EXE file. Add the switches /s /f /r /p=password. /S will suppress any GUI interface, /F will override a soft dependency error, /R forces the reboot and /p=password is where you enter your BIOS password.
    Using this you can push batch to a Smart Label of select PCs (Based on model) to control where the BIOS update is deployed to.

Community Chosen Answer

Did you mean Detect or Detect and Deploy? I would urge some caution here as you may create more issues that you resolve by just allowing the Dell Updates to apply. I would suggest you carry out a detect so you can assess how far behind you are on specific models and if you have a known issue that an upgrade will resolve, split out the update into a label and create a target label of machines and only deploy that the required update to the required devices
Answered 01/10/2018 by: Hobbsy
Red Belt

  • Yes I use Detect an deploy always, under deploy --> Apply ---> there three options Upgrade only, Upgrade and downgrade and Diwngrade Only,

    would like to Just upgrade is enough or Upgrade and then downgrade option

All Answers

Dell updates use the same basic process as patching, so first set your subscriptions to download in Security>Dell Updates . Dell update Subscriptions - These are populated from your inventory, but you will need to set the download. Next you will need to carry out a detect to see what you are missing, which you do in schedules.

Once you have done that the details will appear in the inventory for each device, Just as you do with patching you can choose to deploy the updates to the machines on a schedule.

The process can be further refined using labels etc, but it is not complicated
Answered 01/10/2018 by: Hobbsy
Red Belt

  • Thanks Hobbsy, could you pls tell me which one works fine Apply : Upgrade & downgrade or Just Upgrade
Surely that depends what you need to do? i.e. if the bios needs an upgrade select upgrade
Answered 01/10/2018 by: Hobbsy
Red Belt

  • dell updates are getting deployed only when logged in Local admin, any other way to deploy while domain users are logged in, i can add a pop to say BIOS updates will happen

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