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KACE Product Support Question


Best way to check KACE client is installed during deployment?

04/15/2017 1081 views
We install the KACE client as part of the OS deployment. 

During deployment, we also check to make sure the install was successful. 

Our script currently checks to see if one of the KACE system services exist. The issue is that the newer versions of the client changed the names of the services.

Is there a more reliable way to check that it's installed?
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It might be possible to look for a path, you give no details of what type of OS you are checking for the agent to be installed. If it is Windows then there are a couple of support directories created which could be viewed, as well as there should be an inventory.xml file I believe. 
ProgramFiles(x86)\Dell\KACE\ or ProgramData\Dell\KACE


Answered 04/17/2017 by: TheAustinDave
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