KACE Product Support Question
Best anti-virus to run side-by-side with Kace?
We use the K1000 to patch our environment and thus far it has done a really good job after making a few tweaks here and there.
Recently, we started testing out Kaspersky Endpoint Security and it has wreaked absolute havoc on many of the computers we've pushed it to. Boot and login times went from 1.5-2 minutes with AVG to 2-6 minutes with Kaspersky. Additionally, computers often hang during login for upwards of 5-10 minutes, etc.. I suspect these massive increases in boot times may be on account of kinventory taking off after the computer starts. We had no such issues with AVG, which we used previously.
Worse of all, Kace patching seems to drive Kaspersky absolutely berserk. On many of the systems, even the simple act of kinventory running can send the CPU spiking to 80-100%. We normally run our Kace patch schedules in the evenings after business hours, but if a user takes their computer home with them or accidentally shuts it off before leaving, patching picks up the following morning when the computer is turned on or reconnected, sending Kaspersky over the top, and our users sitting there idle for 30 minutes until Kace finishes and Kaspersky settles back down.
I've added every folder Kace uses (C:\Dell, C:\program files\Dell, C:\programdata\dell) to Kaspersky's trusted zone and every Kace executable in "C:\program files\dell\kace" to Kaspersky's list of trusted applications, and patching still causes massive issues with Kaspersky.
With all of that said, I have two questions:
1. Has anybody with Kaspersky Endpoint Security been able to use Kace without these sorts of problems occurring?
2. If you use your K1000 to patch, which anti-virus product do you use? Do you have chronic problems such as the ones I mentioned above?