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KACE Product Support Question


Because kace k1000 can't find bios services tag,because bios services tag is blank,How to modify bios services tag on computer?

12/16/2014 1136 views
Because kace k1000 can't find bios services tag,because bios services tag is blank,How to modify bios services tag on computer?
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Comments

  • so if you go into bios with f2 and look at system information the service tag line is blank?
  • yes,the service tag line is blank,how to change it.now it can't to be modify.

All Answers

1
My guess is that you had a motherboard replacement and the service technician did not set the service tag in the replacement board.  Contact Dell support for the process to add the service tag.
Answered 12/17/2014 by: jknox
Red Belt

  • But The computer is expired for dell warranties!
    • You might be out of luck then. Dell support would have to give you the tool to set the service tag. I'd suggest submitting a ticket for support, then using the "unresolved issues" submission if they don't fix it for you. If you are still buying Dell equipment, you could also have your salesperson escalate it for you if needed.

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