09/28/2009 4463 views
Hi All

I have gone through the knowledge base on this app and it seems like noone faced any problems with this application on XP other than me!
Well, I installed the MSI http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=10336080 after installing .Net 3.5 SP1, VC++ 2005, 2008 redist. The shortcut on the desktop wouldn't launch. I even installed the hotfixes for the application hoping that would resolve the issue. I tested this on one additional XP machine and it behaved the same way after I restarted/reinstalled. If i install the application using the setup.exe, pre-requisites get installed by the setup and the application launched fine. (wonder what i was missing while using the MSI)

Now, the MSI with pre-req works well on Vista. Its the XP that I seem to have a problem with. Its scaring me that noone else has ever mentioned this issue. [&:]

The reason I used the application hotfix is because I did face a problem when I installed the application using setup.exe on XP.
Application would launch fine initially when I click on the desktop shortcut but a little while later, it just refused to launch.
"Autodesk® Design Review 2010 may close unexpectedly when starting the program. Solution: Apply the Autodesk® Design Review 2010 Hotfix 2."
Please help.
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All Answers

I had a look at the package for ADT 2009 we have here.

The only other prereq besides the ones you mentioned I find in my package is DirectX ( I did actually have to install it on my XP machines)
maybe look into that.

Answered 09/29/2009 by: pjgeutjens
Red Belt

I did try installing DirectX 9 and MSXML6 before installing the package.
Even then, the shortcut does not launch. I will be testing on another freshly imaged PC today, an XP SP3.. and post back how it goes.

Answered 09/29/2009 by: msi_support
Orange Belt

I did the testing now with all the pre-req (Msxml6, .Net3.5 SP1, VC++2005,2008 Redist and DirectX9)
Everything seems to be working well now. I guess it's the virtual machines which konked up after all.

Thanks PJ for the help. I am a happy person now.
Answered 09/29/2009 by: msi_support
Orange Belt