Systems Management Question
Attach bar code to Asset on Service Desk Tickets Queue Detail
We have gone through and did an inventory of all our hardware that is on hand. We put this under Asset Management, Asset Types, phones, printers, ect. with each unique bar code. When ticket comes through we want to reference this ticket to that asset. i have the label Asset, than a drop down box of what asset I want. BUT, I need another drop down box to reference the bar code. Where am I missing this step to add this function?