KACE Product Support Question

Asset Types Not Showing up (Location)

12/13/2011 4390 views
I am adding asset types to the location field so that when we add new machines to the asset section, we should be able to choose Las Vegas, Richland, Augusta, etc.
I actually had this set up at one point, then deleted all the cities so that I could re-add them.
But after deleting them from the asset group they do not show up when adding a new machien now. The drop down is just blank.

This asset type is set up exactly like another asset type I am using and it works fine.

When I go to choose the location nothing shows up in the drop down.
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All Answers

Should your values not be in the "select values" column?
Answered 12/13/2011 by: scottlutz
Orange Senior Belt

I don't think so, the department asset type is set up the same way and it works fine. I will try it though.
Answered 12/13/2011 by: JeffStandley
Senior Yellow Belt


Asset definition is where you setup the fields for the assets, not the individual Assets themselves.

You should be adding the individual assets under the asset tab.

Assets -> Choose action -> add new location.

That way when you link you'll see them.
Answered 12/13/2011 by: dchristian
Red Belt

Yes agreeing with dchristian here.... you should delete all the additional fields you have created and simply create 7 assets of type location. That is create richland, gaithersburg, augusta, las vegas, fairfax, austin, acton as assets on the assets->assets->choose action->add new -> location menu
Answered 12/13/2011 by: GillySpy
7th Degree Black Belt

That was it, thank you very much. All locations show up now.
Answered 12/13/2011 by: JeffStandley
Senior Yellow Belt

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