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KACE Product Support Question


Asset Types Not Showing up (Location)

12/13/2011 4390 views
I am adding asset types to the location field so that when we add new machines to the asset section, we should be able to choose Las Vegas, Richland, Augusta, etc.
I actually had this set up at one point, then deleted all the cities so that I could re-add them.
But after deleting them from the asset group they do not show up when adding a new machien now. The drop down is just blank.





This asset type is set up exactly like another asset type I am using and it works fine.




When I go to choose the location nothing shows up in the drop down.
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All Answers

0
Should your values not be in the "select values" column?
Answered 12/13/2011 by: scottlutz
Orange Senior Belt

0
I don't think so, the department asset type is set up the same way and it works fine. I will try it though.
Answered 12/13/2011 by: JeffStandley
Senior Yellow Belt

0
Jeffstandley,

Asset definition is where you setup the fields for the assets, not the individual Assets themselves.

You should be adding the individual assets under the asset tab.

Assets -> Choose action -> add new location.

That way when you link you'll see them.
Answered 12/13/2011 by: dchristian
Red Belt

0
Yes agreeing with dchristian here.... you should delete all the additional fields you have created and simply create 7 assets of type location. That is create richland, gaithersburg, augusta, las vegas, fairfax, austin, acton as assets on the assets->assets->choose action->add new -> location menu
Answered 12/13/2011 by: GillySpy
7th Degree Black Belt

0
That was it, thank you very much. All locations show up now.
Answered 12/13/2011 by: JeffStandley
Senior Yellow Belt

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