Software Deployment Question

Applying Image to Surface 3 (Not Pro) Apply Image Super Slow & Fails

03/08/2016 1684 views
So I have my PBE's upto date with all the network drivers.  I just today went ahead and created a Windows 10 PBE as well incase it worked better.

I have been using the USB EFI Boot method for imaging pretty much any tablet device for a while now with no issues.  The Surface 3 however is giving me a problem that I have not solved.

I am not getting a flat out error that would indicate missing a driver needed in the environment, but I have a super slow Apply Image task (almost 24 hours) and at random it will fail.  I have not been able to successfully image any Surface 3  yet.

I do not know if its to do with the hardware, or some kind of lockdown on the device.

I have EFI mode on, Secure Boot Off.  The Surface 3 is supposed to run full real windows and I am trying to put a Windows 8.1 image on that I have used on many different computers with no problems. 

Just curious if anybody has come across this and found the solution.
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All Answers

This should drastically decrease deployment times: 
Answered 03/08/2016 by: gerald_mack
Orange Belt

  • I'll check it out, but take note that its only the surface 3 giving me these long image times. Normal machines and other tablets image within 30 minutes.
    • surface 3 drivers can be found here --> https://www.microsoft.com/en-us/download/details.aspx?id=49040 and although this is helpful in a generic sense, it can also prove to be v. helpful on specific systems, esp. something like this that is taking 24 hrs. although, i would look into recreating a kbe based of winpe 5 or winpe10 with the latest surface 3 drivers, as well. since there may be more that 1 issue, at play.
      • I actually just did that before I left yesterday, unfortunately no difference. (WinPE5) for WinPE10 it looked like it was running just as slow, but did give me a lower estimated time (12 hours) but after about 3 hours the tablet died of a dead battery even though I had it plugged in while imaging....
If you're not using the Microsoft branded USB to ethernet adapter, make sure you add the driver for the adapter to the KBE. 
Answered 03/10/2016 by: rjasutis
White Belt

  • Yes I have tried two different adapters, both of them have drivers in the KBE and work with other devices.
    • Did you ever come up with a solution for this? I am just now attempting to image Surface 3's and I am running into the same issue.
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