/build/static/layout/Breadcrumb_cap_w.png

Application Blacklisting - working?

Hello,


I am trying to implement Blacklisting Applications but do not see any current/recent notes about it. I have followed the instructions, but am still able to launch the application I have blocked (iTunes). 


Older posts indicate it may take a few days to be effective.  Is this still true?


Thank you.


Laura


2 Comments   [ + ] Show comments
  • What version of the SMA are you running? - Hobbsy 4 years ago
  • We are currently on 9.1.317 with agent 9.1.204

    Thank you. - lnicholsmw 4 years ago

Answers (5)

Posted by: AbhayR 4 years ago
Red Belt
1

Application blacklisting works. Make sure you do following

1. Enable Application blacklisting for the  respective apps from Inventory->Software Catalog page

2. Apply the ApplicationControlDevices label on the devices where you want to enable application blacklisting.

The task will kick off in next 15-20 mins and will block the apps.

Posted by: lnicholsmw 4 years ago
Yellow Belt
1

Abhay,


Thank you for the response. I've done exactly that! and it is not blocking the application. It's been on for over 24 hours now and I can still launch the application it should be blocking (iTunes, in this case). The workstation in question has even been rebooted and I have forced an Inventory twice. Still no luck.


Thank you.


Posted by: AbhayR 4 years ago
Red Belt
1

Can you check on the client if a file "ksw_blacklist" is created under C:\ProgramData\Quest\KACE folder and if present, does it have correct Itunes executable name in it?

Posted by: lnicholsmw 4 years ago
Yellow Belt
1

Abhay,


There is a ksw_blacklist file,  however it is empty. The timestamp indicates it was updated today too.


Thank you.

Laura


Posted by: 3dmar 1 year ago
White Belt
0

After the configuration in kace, you must perform a reboot on the device

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ