Anyone else having trouble accessing built-in Kbox share for agent installs?
I have always been able to browse to \\tbkbox\client\agent_provisioning\windows_platform\ and install the agent manually on a particular machine. Since the 5.5 upgrade, I get a generic Network Error message about not being able to access it. I have a ticket in with Support, but after almost 24hrs I have gotten no response. Just seeing if anyone else is unable to browse to the agent location from Windows or do I have another issue.
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Answers (2)
Answer Summary:
It is now resolved. we have a root domain (which the Kbox is a member of) and two child domains. One of the child domains is the primary domain of all computer and user accounts. In trying out SSO, I had attempted to join the Kbox to the child domain. After I removed it from the domain and rebooted the Kbox after hours, everything works as it should now.
It is now resolved. we have a root domain (which the Kbox is a member of) and two child domains. One of the child domains is the primary domain of all computer and user accounts. In trying out SSO, I had attempted to join the Kbox to the child domain. After I removed it from the domain and rebooted the Kbox after hours, everything works as it should now.
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Posted by:
dugullett
10 years ago
Are your samba shares still turned on? Settings>Control Panel>General Settings>Samba Share Settings.
Comments:
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Yes, the box is still checked - some1ne 10 years ago
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Have you rebooted since the update? - dugullett 10 years ago
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As far as applying the 5.5 update, a reboot was part of it. I also just unchecked the Samba Share, saved, rechecked and reset the password again and saved. Still a no go. I may could try a reboot of the system tonight from home since we are using the Help Desk in Production during the day. - some1ne 10 years ago
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We may be on to something, support just got back to me and I can get to it by IP address instead of the FQDN, must have something to do with SSO. I will post back when we get it figured out. - some1ne 10 years ago
Posted by:
nheyne
10 years ago
Have you tried resetting the samba password?
Comments:
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I just reset it and I get the same result. I also tried to access the Client Drop share by using admin and the pwd I set, I get the same generic error. I never got prompted to login. - some1ne 10 years ago
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It is now resolved. we have a root domain (which the Kbox is a member of) and two child domains. One of the child domains is the primary domain of all computer and user accounts. In trying out SSO, I had attempted to join the Kbox to the child domain.
After I removed it from the domain and rebooted the Kbox after hours, everything works as it should now. - some1ne 10 years ago-
Thanks for posting your resolution! It helps the rest of us if we ever encounter this. - nheyne 10 years ago
