Anyone else fighting with agent reporting issues, and struggling with KACE support?
I've had ongoing issues with client agents showing up as AMP connected, but not able to report inventory. I've had a support ticket open for 7 months, but still have not gotten 100% resolution on it. It seems like every time they fix one thing, another thing breaks, driving my confidence level in accurate reporting down by the days/weeks.
At this point, my ticket is with L3 Engineering, and has all but stalled. I am no longer getting feedback from anyone, including the sales reps I have engaged.
Has anyone else fallen into the same type of situation here? I'm very frustrated with the state of affairs with my K1, and not getting adequate support compounds the issues at hand.
There are no answers at this time