Anyone else experiencing issues with saving Custom Ticket Rules in Service Desk?
I created a vanilla ticket rule using the wizard and it will not save, it gets stuck saving and never does (I've waited an hour) then when I leave the page it gives me the prompt if I would like to "discard changes".
Logs are not much help.
I then created another ticket rule with custom SQL and was able to save that.
Our SMA is 4CPU 16GB Memory, plenty of Disk so it's not a performance issue.
I'm more curious if someone else is experiencing that same issue.