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Hello to everyone.

I have some problems with windows installer. I'm going to analyse two of them.

1) I've recently downloaded the latest version of Windows messenger and when trying to install it i get the following error.
"metakinoumena" is not a valid short file name" Just that, no error code.

2)When trying to uninstall J2SE RE 5.0 update 6 i get the following error "Error1325.metakinoumena is not a valid short file name"

In both cases "metakinoumena" seems to be the problem but the thing is that this is a Greek word! I don't have any file named metakinoumena in my pc and i don't know what to do to make things work.

If anyone has any idea i would be glad to hear it.

Thank you all in advance,

John
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  • Have you ever tried Long Path Tool, if not then just download it and start using it. I hope you will get solution.
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Isn't there anyone that can help me?
Answered 12/08/2006 by: DiGiTaLInTrUdEr
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Look in the Shortcut table and correct the Name column, should be SHORTN~1|Short name
Answered 12/08/2006 by: AngelD
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Thank you for your answer but could you please be more specific?

Thank you.
Answered 12/08/2006 by: DiGiTaLInTrUdEr
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Okey, so will need to know if you have any experience with creating/modifying MSI packages?
Answered 12/08/2006 by: AngelD
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i don't have any previous experience on creating or modifying msi packages.
Answered 12/10/2006 by: DiGiTaLInTrUdEr
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For anyone else then ;)
The 1325 error means "'[2]' is not a valid short file name."
The FileName in the File table for the '[2]' entry is incorrect, should be "short name|long name".

John,
are you using this in a corporate environment and if so do you have anyone packaging applications for the environment?
Or are you using this at home?
Answered 12/11/2006 by: AngelD
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I'm using this at home.
Answered 12/19/2006 by: DiGiTaLInTrUdEr
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AngelID or anyone else. Could you please help me fix that because i can't uninstall or install a lot of programs.

Thank you.
Answered 01/18/2007 by: DiGiTaLInTrUdEr
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Hi John,

I'm sorry I have never seen that error before.

Good luck,
Jim
Answered 01/22/2007 by: MSIMaker
Second Degree Black Belt

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John,

Which operating system are you running and language?
Which version of Windows Installer do you have installed?
(Run "msiexec" to find out the version)

Could you create a verbose log when you install Windows Messager?
(msiexec /i "path to messenger.msi" /L*V C:\Messenger.log)
When you get the error open the log-file (C:\Messenger.log) and post the last 20 rows.
Answered 01/22/2007 by: AngelD
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No problem MSIMaker. Thank you for your response.

Operating system: Windows XP Pro SP2 English
Windows Installer Version: 3.01.4000.1823

Last 20 rows:
Property(C): COMPANYNAME = Penguins
Property(C): DATABASE = c:\DOCUME~1\DIGITA~1\LOCALS~1\Temp\2663fcd.msi
Property(C): OriginalDatabase = c:\messenger.msi
Property(C): SOURCEDIR = c:\
Property(C): VersionHandler = 3.01
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = G:\
Property(C): CostingComplete = 0
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 23/1/2007 17:28:19 ===
MSI (c) (0C:78) [17:28:19:015]: Grabbed execution mutex.
MSI (c) (0C:78) [17:28:19:015]: Cleaning up uninstalled install packages, if any exist
MSI (c) (0C:78) [17:28:19:031]: MainEngineThread is returning 1603
=== Verbose logging stopped: 23/1/2007 17:28:19 ===

I really appreciate your help on this AngelD.

I'm looking forward to your answer.

John
Answered 01/23/2007 by: DiGiTaLInTrUdEr
Senior Yellow Belt

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Hi John,

Did you really check the log when the error message displayed and not after you clicked the message box?
We'll change the approach abit [;)]
In the current log file you have go down to the last line, search for "return value 3" and search upwards.
Get 10 lines bellow and 10 from above + the line you hit the ("return value 3") search on.

As I see the ROOTDRIVE property is set to G:\ I wonder how many partitions you have on your system?
Which parition is your system partition containing "C:\WINDOWS" and "C:\Program Files"?

If it's C:\ then try installing with this line:
msiexec /i "path to messenger.msi" ROOTDRIVE="C:\" /L*V C:\Messenger.log
Answered 01/23/2007 by: AngelD
Red Belt

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i rerun the command you gave me. I think the information you need can be found in the text below.

MSI (c) (48:54) [17:09:08:828]: Note: 1: 1325 2: metakinoumena
Info 2898. DlgFont8, Tahoma, 1
DEBUG: Error 2851: The data for the icon infobmp is not valid
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2851. The arguments are: infobmp, ,
Error 1325. 'metakinoumena' is not a valid short file name.
MSI (c) (48:54) [17:09:12:093]: Product: Windows Messenger 5.1 -- Error 1325. 'metakinoumena' is not a valid short file name.

Action ended 17:09:12: CostFinalize. Return value 3.
MSI (c) (48:54) [17:09:12:109]: Doing action: FatalErrorDialog
Action 17:09:12: FatalErrorDialog.
Action start 17:09:12: FatalErrorDialog.
Info 2898. VerdanaBold13, Verdana, 1
Action 17:09:12: FatalErrorDialog. Dialog created
MSI (c) (48:60) [17:09:12:171]: Note: 1: 2731 2: 0
MSI (c) (48:60) [17:09:12:750]: Doing action: EnableMSN
Action 17:09:12: EnableMSN.
Action start 17:09:12: EnableMSN.
MSI (c) (48:40) [17:09:12:765]: Invoking remote custom action. DLL: C:\DOCUME~1\DIGITA~1\LOCALS~1\Temp\MSI4F3.tmp, Entrypoint: EnableMSN
Action ended 17:09:12: EnableMSN. Return value 1.
Action ended 17:09:12: FatalErrorDialog. Return value 2.
Action ended 17:09:12: INSTALL. Return value 3.
MSI (c) (48:54) [17:09:12:796]: Destroying RemoteAPI object.
MSI (c) (48:10) [17:09:12:796]: Custom Action Manager thread ending.
Property(C): IAGREE = No
Property(C): InstallMode = Complete
Property(C): ProgramMenuFolder = c:\Documents and Settings\All Users\Start Menu\Programs\
Property(C): UpgradeCode = {A26D7C8B-875D-48E2-BED1-7168268D022B}
Property(C): BannerBitmap = bannrbmp
Property(C): ErrorDialog = ErrorDialog
Property(C): MessengerDir = c:\Program Files\Messenger\
Property(C): RUNDLL32 = rundll32.exe
Property(C): VERSIONIE = 7.0.5730.11



I don't have partitions. Just 2 HDDs. C: & G: so "C:\windows" and "C:\program files" are on C:\

Thank you for your help on this subject. I really appreciate it.
Answered 01/26/2007 by: DiGiTaLInTrUdEr
Senior Yellow Belt

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1
Not sure if an answer has been given to this issue and I hope I am not being redundant, but I had this same error and the problem was an invalid User Shell Folder under the registry key, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. The element "My Pictures" was pointing to a drive letter that is no longer available. I reset the data to %USERPROFILE%\My Pictures, reran the set up program that was failing and no more error.

Cheers!
Answered 01/27/2007 by: sysman69
Yellow Belt

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YES!
You were right sysman69. What can i say...Windows... Thank you anyway.
I would also like to thank angelD for his help on this subject.


Cheers!
Answered 01/29/2007 by: DiGiTaLInTrUdEr
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Thanks for the solution sysman69, I have never stumble across that issue so next time I know where to look.
Answered 01/29/2007 by: AngelD
Red Belt

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Happy to assist.

Cheers!
Answered 01/30/2007 by: sysman69
Yellow Belt

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-1
sysman69!!! Brilliant!!! You are truley the Sysman!!
Answered 04/03/2008 by: fnumbers
Yellow Belt

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