Software Deployment

Not sure if an answer has been given to this issue and I hope I am not being redundant, but I had this same error and the problem was an invalid User Shell Folder under the registry key, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. The element "My Pictures" was pointing to a drive letter that is no longer available. I reset the data to %USERPROFILE%\My Pictures, reran the set up program that was failing and no more error.

Cheers!

Isn't there anyone that can help me?

Look in the Shortcut table and correct the Name column, should be SHORTN~1|Short name

Thank you for your answer but could you please be more specific?

Thank you.

Okey, so will need to know if you have any experience with creating/modifying MSI packages?

i don't have any previous experience on creating or modifying msi packages.

For anyone else then ;)
The 1325 error means "'[2]' is not a valid short file name."
The FileName in the File table for the '[2]' entry is incorrect, should be "short name|long name".

John,
are you using this in a corporate environment and if so do you have anyone packaging applications for the environment?
Or are you using this at home?

I'm using this at home.

AngelID or anyone else. Could you please help me fix that because i can't uninstall or install a lot of programs.

Thank you.

Hi John,

I'm sorry I have never seen that error before.

Good luck,
Jim

John,

Which operating system are you running and language?
Which version of Windows Installer do you have installed?
(Run "msiexec" to find out the version)

Could you create a verbose log when you install Windows Messager?
(msiexec /i "path to messenger.msi" /L*V C:\Messenger.log)
When you get the error open the log-file (C:\Messenger.log) and post the last 20 rows.

No problem MSIMaker. Thank you for your response.

Operating system: Windows XP Pro SP2 English
Windows Installer Version: 3.01.4000.1823

Last 20 rows:
Property(C): COMPANYNAME = Penguins
Property(C): DATABASE = c:\DOCUME~1\DIGITA~1\LOCALS~1\Temp\2663fcd.msi
Property(C): OriginalDatabase = c:\messenger.msi
Property(C): SOURCEDIR = c:\
Property(C): VersionHandler = 3.01
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = G:\
Property(C): CostingComplete = 0
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 23/1/2007 17:28:19 ===
MSI (c) (0C:78) [17:28:19:015]: Grabbed execution mutex.
MSI (c) (0C:78) [17:28:19:015]: Cleaning up uninstalled install packages, if any exist
MSI (c) (0C:78) [17:28:19:031]: MainEngineThread is returning 1603
=== Verbose logging stopped: 23/1/2007 17:28:19 ===

I really appreciate your help on this AngelD.

I'm looking forward to your answer.

John

Hi John,

Did you really check the log when the error message displayed and not after you clicked the message box?
We'll change the approach abit [;)]
In the current log file you have go down to the last line, search for "return value 3" and search upwards.
Get 10 lines bellow and 10 from above + the line you hit the ("return value 3") search on.

As I see the ROOTDRIVE property is set to G:\ I wonder how many partitions you have on your system?
Which parition is your system partition containing "C:\WINDOWS" and "C:\Program Files"?

If it's C:\ then try installing with this line:
msiexec /i "path to messenger.msi" ROOTDRIVE="C:\" /L*V C:\Messenger.log

i rerun the command you gave me. I think the information you need can be found in the text below.

MSI (c) (48:54) [17:09:08:828]: Note: 1: 1325 2: metakinoumena
Info 2898. DlgFont8, Tahoma, 1
DEBUG: Error 2851: The data for the icon infobmp is not valid
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2851. The arguments are: infobmp, ,
Error 1325. 'metakinoumena' is not a valid short file name.
MSI (c) (48:54) [17:09:12:093]: Product: Windows Messenger 5.1 -- Error 1325. 'metakinoumena' is not a valid short file name.

Action ended 17:09:12: CostFinalize. Return value 3.
MSI (c) (48:54) [17:09:12:109]: Doing action: FatalErrorDialog
Action 17:09:12: FatalErrorDialog.
Action start 17:09:12: FatalErrorDialog.
Info 2898. VerdanaBold13, Verdana, 1
Action 17:09:12: FatalErrorDialog. Dialog created
MSI (c) (48:60) [17:09:12:171]: Note: 1: 2731 2: 0
MSI (c) (48:60) [17:09:12:750]: Doing action: EnableMSN
Action 17:09:12: EnableMSN.
Action start 17:09:12: EnableMSN.
MSI (c) (48:40) [17:09:12:765]: Invoking remote custom action. DLL: C:\DOCUME~1\DIGITA~1\LOCALS~1\Temp\MSI4F3.tmp, Entrypoint: EnableMSN
Action ended 17:09:12: EnableMSN. Return value 1.
Action ended 17:09:12: FatalErrorDialog. Return value 2.
Action ended 17:09:12: INSTALL. Return value 3.
MSI (c) (48:54) [17:09:12:796]: Destroying RemoteAPI object.
MSI (c) (48:10) [17:09:12:796]: Custom Action Manager thread ending.
Property(C): IAGREE = No
Property(C): InstallMode = Complete
Property(C): ProgramMenuFolder = c:\Documents and Settings\All Users\Start Menu\Programs\
Property(C): UpgradeCode = {A26D7C8B-875D-48E2-BED1-7168268D022B}
Property(C): BannerBitmap = bannrbmp
Property(C): ErrorDialog = ErrorDialog
Property(C): MessengerDir = c:\Program Files\Messenger\
Property(C): RUNDLL32 = rundll32.exe
Property(C): VERSIONIE = 7.0.5730.11



I don't have partitions. Just 2 HDDs. C: & G: so "C:\windows" and "C:\program files" are on C:\

Thank you for your help on this subject. I really appreciate it.

YES!
You were right sysman69. What can i say...Windows... Thank you anyway.
I would also like to thank angelD for his help on this subject.


Cheers!

Thanks for the solution sysman69, I have never stumble across that issue so next time I know where to look.

Happy to assist.

Cheers!

sysman69!!! Brilliant!!! You are truley the Sysman!!