ampagent-11 manula install asks for token

I am seeing many bugs since installing the upgrade 11.0.27. I get kicked out more often.

I downloaded the amp agent installer and it is broken. the manual installer prompts for a token, the previous version never did that.

although I can upgrade a 10.x agent after releasing from quarantine, I cannot push the 11.x client to a new computer.

is a hot fix available?

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Answers (3)

Answer Summary:
Posted by: Nico_K 2 months ago
Red Belt

the token is a new functionality.
see here: https://support.quest.com/kb/328406/

that your agents went into quarantine is likeky caused by not setting up a token. See here: https://support.quest.com/kb/328369/

Posted by: Hobbsy 2 months ago
Red Belt

Read the release notes from the Quest support site, in particular the new features section, it can be enlightening!

This feature in particular, is a great improvement for security of externally facing KACE SMA’s

Posted by: Michelle.ashby 2 months ago
Senior Yellow Belt

I really appreciated this video to get my team up to speed, as they do not consume the release notes with the same enthusiasm I do: 


Note, I believe you have to be signed into Quest to view the video.

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