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KACE Product Support Question


Am trying to deploy an application on my machine with Kace but its not working.

03/01/2016 879 views
I have followed the instructions in administrate guide but still no luck, it not failing or anything like that



3 Comments   [ + ] Show comments

Comments

  • 1. What application
    2. What type of installer (msi, legacy, batch file)
    3. Can you install the application manually using the system context
    4. Use logging parameters (if available) when deploying
  • Have you tried installing it manually in the system context? Are there command line parameters to produce logging?
  • Please provide some more details including screenshots of the MI configuration if possible.
    • I have attached a picture...from the dashboard it is saying MI in progress but that is one entire day now
      • Am trying to have the software deployed when i log in...i also set a notification message but that is not showing either

All Answers

0
You associated an executable with the software title so the agent will execute that file with the command flag you specified. If you are trying to perform a silent installation then usually that's /q or /silent depending on the installer. 

Has the machine checked into inventory when a user is logged in? When the MI is set to execute with a user logged in it will only execute when the computer runs an inventory update with a user logged into the computer. I normally force a check in on my test machine to trigger the inventory update and MI.

Answered 03/02/2016 by: chucksteel
Red Belt

  • I changed execution to anytime and force inventory but still no luck am going to try /q to the parameter and see what happens.

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