KACE Product Support Question

Am trying to deploy an application on my machine with Kace but its not working.

03/01/2016 879 views
I have followed the instructions in administrate guide but still no luck, it not failing or anything like that

3 Comments   [ + ] Show comments


  • 1. What application
    2. What type of installer (msi, legacy, batch file)
    3. Can you install the application manually using the system context
    4. Use logging parameters (if available) when deploying
  • Have you tried installing it manually in the system context? Are there command line parameters to produce logging?
  • Please provide some more details including screenshots of the MI configuration if possible.
    • I have attached a picture...from the dashboard it is saying MI in progress but that is one entire day now
      • Am trying to have the software deployed when i log in...i also set a notification message but that is not showing either

All Answers

You associated an executable with the software title so the agent will execute that file with the command flag you specified. If you are trying to perform a silent installation then usually that's /q or /silent depending on the installer. 

Has the machine checked into inventory when a user is logged in? When the MI is set to execute with a user logged in it will only execute when the computer runs an inventory update with a user logged into the computer. I normally force a check in on my test machine to trigger the inventory update and MI.

Answered 03/02/2016 by: chucksteel
Red Belt

  • I changed execution to anytime and force inventory but still no luck am going to try /q to the parameter and see what happens.

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